Support

Order help.

Already placed an order? Here's where to find it and how to reach us.

Need immediate help?

Call our main line for orders and account questions, or delivery dispatch on your delivery day.

MailMeals By Mel LLC
28545 Felix Valdez Ave, Ste A3
Temecula, CA 92590

In your account

See every order, its status and receipt.

Custom Chef Meals and reviewed Meals By Mel Signature orders, in one shared dashboard.

Update your address, contact details, allergies and saved payment method.

My meals arrived warm, damaged or wrong

Contact us right away at support@mealsbymel.co or (949) 990-4583 with your order number and a photo if you can. Our team will make it right.

How long do meals stay fresh? Can I freeze them?

10 to 14 days refrigerated thanks to MAP packaging, and up to 2 to 3 months frozen.

How do I change my delivery address?

Update your address in your account before your order is prepared, or contact our team.